Shipping Details
Delivery Address and Contact Details:
When placing an order with Computer Memory Upgrades we require a physical street address or PO Box. To assist us in processing your order, please also provide your phone number.
Standard Shiping Method: AAE Australian Air Express.
Computer Memory Upgrades use only AAE to deliver all our products. The service provides next day delivery, signature receipt and product insurance.
IF ytou choose to sign for your goods you have to be at the address given to receive the goods.
If no one is at the location, an extra cost pf $20 inc GST applies for re-delivery.
Delivery Charges
In some circumstances delivery charges may increase due to incorrect address data, repeated attempts to deliver a package without success due to client unavailability or other unforseen circumstances.
Proof of Delivery
Should you require a proof of delivery at any time (after the standard lead time), please call us on 02 1234 5678 or email: sales(at)pineapplecomputers.com.au and we will arrange for a copy to be sent to you.
Delivery Carriers
For Australia-wide deliveries we use AAE. However, we can utilise other carriers for specialist deliveries or international addresses.
Not received item
If you have not received your order after 2 days, please contact us on 02 1234 5678 and one of our staff members will track your order.